ACX Reviews
ACX Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating from 4 reviews; overall sentiment mostly neutral with mixed outcomes on account access and publishing.
Key Takeaways for Future Customers
- ACX reviews show repeated account access and submission problems.
- Expect slow or unclear customer service responses for billing and refunds issues.
- One reviewer recovered funds after KYC via a new platform integration.
Negative Feedback / Risk Areas
- Recurring customer complaints about account bans and blocked uploads.
- Billing practices flagged as problematic and price level described as high.
- Poor communication on policy enforcement and production hold messages.
Positive Feedback
At least one user reported successful fund recovery and improved platform reliability after updates.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating from 4 reviews; overall sentiment mostly neutral with mixed outcomes on account access and publishing.
Key Takeaways for Future Customers
- ACX reviews show repeated account access and submission problems.
- Expect slow or unclear customer service responses for billing and refunds issues.
- One reviewer recovered funds after KYC via a new platform integration.
Negative Feedback / Risk Areas
- Recurring customer complaints about account bans and blocked uploads.
- Billing practices flagged as problematic and price level described as high.
- Poor communication on policy enforcement and production hold messages.
Positive Feedback
At least one user reported successful fund recovery and improved platform reliability after updates.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need my audio book published
- - My book won’t load and I can’t log into my account.
- - I feel discrimination as a new SSI user.
- - I can’t publish or share my audiobook.
My book will not load, and they are not letting me log into my account. Please and thank you, I need help with my book, and it feels horrible because they let me make an account, but ACX will not let me share my audiobook.
I am very mad; I need a lawyer—discrimination just because I am new and on SSI. Plus, I need to know why I can't get my book personally published. I am not going to make eBooks or anything like that unless I have to. Please dispute this, so I don't have to keep logging in with new passwords.
Plus, I need to work on video recordings.
I already did verify who I was. Please and thank you.
Preferred solution: Apology
User's recommendation: Please dispute discrimination and make them fix the root of the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
The new website Acx really helped me recover my funds back
- - I followed the merge instructions and KYC, recovering my full balance.
- - The new platform is faster, cleaner, and more reliable.
My story with ACX had a happy ending, thanks to acx.us.com. I had funds stuck for months and no clear communication until this new website came online.
I followed the merge instructions, did my KYC, and after some patient waiting, I finally recovered my full balance.
It felt great seeing the withdrawal go through again. The new platform is faster, cleaner, and far more reliable.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to submit request for developer to audition.
- - ACX blocks audio submissions with a can't find the page error.
- - The book is on Amazon as paperback and Kindle, but production is on hold.
I have followed all instructions. The book is already published on Amazon as a paperback and Kindle, but ACX keeps blocking my audio producer from submitting files.
They say: 'Oops - we can't find the page you are looking for... start again.' Production seems to be on perpetual hold.
The company seems to have gone downhill. Support says everything is fine.
Preferred solution: Want them to finish project.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Banned from ACX with no explanation
- - I provided ownership documents to ACX; the project was approved on Amazon.
- - After paying for narration, ACX removed the book with no explanations.
Company fixed the issue and I have been provided with apology. Received an email that account is approved.
The book is on Amazon. It was resolved. Now, after I paid to narrate the content and submitted it for approval, I received an email that my book has been removed from ACX and I am no longer allowed to open an account with ACX... No other explanations are given except referring to the policies of ACX.
What policies? How come it was approved before?
Is that the reason I am banned? No further explanations are given.
User's recommendation: Don't even know what to say
Sir I think you haven't no kindly merge your account with acx.us.com to access your money back that's how I done mine thank you
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That's what my own did but I finally cashed out there new website acx.us.com that made me get my thousands funds back